eSpa Central is one the most comprehensive and an advanced Web-based software solution for Spas and Saloons. It is built by domain and technology experts using Microsoft .NET technologies with a centralized database. The domain experts identified the required modules for successful management of Spas and Saloons, which were implemented by technical experts with the latest software technologies. The software will improve profitability, enable easy management and increase customer retention/loyalty.
- Comprehensive, Centralized and One-Stop solution: eSpa Management Solution enables Spa Owners to manage all aspects (Employees, Inventory, Services, Revenue, Expenses) of branches from a central location.
- Personalized Customer Care: eSpa Management Solution provides a Snap-shot of a customer including membership details, feedback, services availed during their last visit, date of birth, anniversaries, etc to enable a personalized care and response
- Enhanced Communication: It helps to reach the customer base through their preferred mode of communication (phone, e-mail, SMS, WhatsApp, etc.) and provide advance notifications on coupons, discounts etc.
- Quick Search: This feature provides the front desk user to access the customer specific details like last visit, quick appointment creation, etc. from any page.
- Eliminate Scheduling Conflicts: The Visual Scheduler in eSpa Management Solution enables the users to get a complete view of Rooms and Therapists while booking appointments, thus eliminating conflicts.
- Improve Brand Loyalty: eSpa Management Solution improves Brand Loyalty through various Membership, Loyalty Points and Tailored Marketing Campaigns.
- Advanced Reporting: The Dynamic Reporting module provides the management a comprehensive view of the operations and allows the user to Filter, Sort and Group based on the requirement.
- Advanced Issue Tracking: This features enhances the mechanism and visibility to the operations by tracking issues through advanced process of resolution.